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Flexible Sprint & Post-Launch Support

Quick support, bug fixes, or small creative/dev tasks — without a full project scope.
Use for follow-ups, post-launch fixes, or light enhancements.

/ Category 7

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Who It’s For

Designed for brands that need reliable, flexible support without committing to a new project. Ideal for post-launch cleanups, incremental enhancements, or quick-turn tasks that need to be handled by someone who already understands your system.

  • Teams needing bug fixes or polish after launch.

  • Brands that want fast-turnaround creative or dev tweaks.

  • Businesses looking for a reliable partner for ongoing support.

  • Companies that prefer flexible, no-scope mini engagements.

$300

3-Hour Mini Sprint

PACKAGE

01

Best for quick updates or single-task fixes. A small sprint designed for immediate needs without requiring a full project scope.

What's Included

Quick Fixes & Adjustments

Styling tweaks, layout refinements, or simple design updates.

Bug Resolution

Small bug fixes such as display issues, broken links, or formatting errors.

Fast Turnaround

Completed within a short window to keep momentum without project delays.

Deliverables

Updated site files or assets with notes on changes applied.

$900

10-Hour Support Block

PACKAGE

02

A flexible time bank for design and dev requests, spread over several weeks. Great for teams that need recurring light enhancements or bug fixes.

What's Included

Time Flexibility

10 hours of mixed design + development support, used across 30–60 days.

Ongoing Enhancements

Small feature adjustments, section tweaks, or UI refinements.

Bug Fix Coverage

Resolve recurring or lower-priority issues without a new project scope.

Deliverables

A log of completed tasks, updated code/assets, and recommendations for future improvements.

$400/mo

Emergency Add-On

PACKAGE

03

For mission-critical issues requiring immediate turnaround. Priority support within 24–48 hours (Slack required for fast coordination).

What's Included

Priority Response

Critical issues addressed within 1–2 business days.

Dedicated Communication

Slack-based coordination for real-time updates.

Stability Fixes

Urgent bug resolution for outages, broken features, or high-priority errors.

Deliverables

Issue resolved or documented solution with follow-up recommendations.

$500

Launch Support (1 Month)

PACKAGE

04

Focused coverage during the immediate post-launch phase to ensure stability and polish.

What's Included

Bug Monitoring

Catch and fix unexpected issues as traffic increases.

QA Checks

Browser/device testing for edge cases not seen pre-launch.

Minor Adjustments

Small refinements or polish as real users engage.

Deliverables

Stable, reliable site performance throughout the launch period.

$900

Launch Support (2 Months)

PACKAGE

05

Extended post-launch coverage for bigger projects or feature-heavy launches. Ensures continued stability and support beyond the initial rollout.

What's Included

Extended Monitoring

Ongoing QA and bug fixes for up to 8 weeks post-launch.

Continued Refinements

Tweaks and enhancements based on analytics or feedback.

Feature Adjustments

Minor changes to sections or assets as campaigns evolve.

Deliverables

A polished, reliable site with support through the full early adoption period.

Process

/ Timeline

Discovery & Planning

Define goals, scope, and strategy before we begin.

Design & Prototyping

Visual mockups or prototypes for early feedback.

Development & Build

Custom design and dev brought to life.

Testing & QA

Bug fixes, polish, and usability checks.

Launch & Handoff

Seamless deployment with documentation.

Post-Launch Support

Ongoing fixes, refinements, and support.

* Timelines are guided by project scope and collaboration. Client involvement at key checkpoints helps us refine and launch faster.

Tech & Integrations

/ Integrations
How long does a typical project take?

Most projects take 6–8 weeks from kickoff to delivery, depending on scope and complexity. Smaller builds may be done sooner, while larger launches may extend with testing, revisions, and final polish. You’ll get a clear timeline in your proposal.

What’s included in your packages?

Each package includes a detailed “What’s Included” breakdown so you know exactly what deliverables to expect — from page builds and assets to launch support and QA.

Do I own the work once it’s finished?

Yes. Once final payment is made, you own all deliverables — whether it’s code, assets, or brand materials. We reserve the right to showcase the project in our portfolio unless it’s covered by an NDA.

Can you work with my existing website or platform?

Yes — we have experience across Shopify, WordPress, and custom builds. We adapt to your existing platform while ensuring smooth integration of new features or pages.

Do you provide ongoing support after launch?

Absolutely. We offer post-launch support packages and flexible sprint options ranging from small fixes to extended QA and enhancements. You can choose the level of support that fits your needs.

How do payments work?

For most projects, we split payments into two parts: 50% to start, 50% at delivery. Larger or phased projects may use milestone payments. Everything is outlined clearly in your proposal.

Can you help with strategy or just execution?

We do both. While our packages focus on creative and technical execution, we also advise on best practices, UX strategy, and platform fit to ensure your project succeeds long-term.

What if I need changes after the project is done?

We offer Flexible Sprint and Support Blocks so you can book time for updates, fixes, or new features without a full project scope. Many clients keep a few hours on hand for peace of mind.

What if I don’t know exactly what I need?

That’s totally fine — many clients come to us with a goal, not a blueprint. We’ll help define the scope during Discovery and shape the right package around your needs.

FAQ

We believe an informed client is a confident client. This FAQ covers the most common questions about timelines, costs, deliverables, and collaboration so you know exactly what to expect. If you don’t see your question here, we’re happy to discuss it during our kickoff call.

Ready to Get Started?

We’re here to help turn your ideas into clean, scalable builds. If you’re unsure where your project lands, reach out anyway—we’ll guide you and build a quote around your needs.

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