/Category 6
Quick support, bug fixes, or small creative/dev tasks.
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Flexible Sprint & Post-Launch Support

Who It’s For

Designed for brands that need reliable, flexible support without committing to a new project. Ideal for post-launch cleanups, incremental enhancements, or quick-turn tasks that need to be handled by someone who already understands your system.

  • Teams needing bug fixes or polish after launch.

  • Brands that want fast-turnaround creative or dev tweaks.

  • Businesses looking for a reliable partner for ongoing support.

  • Companies that prefer flexible, no-scope mini engagements.

$300

3-Hour Mini Sprint

PACKAGE

01

A lightweight sprint for small updates or fixes—perfect when you need quick adjustments without committing to a larger block of hours.

What's Included

Quick Design or Layout Updates

Minor adjustments to page sections, styling, or structure.

Light Dev Tasks

Small fixes or tweaks without requiring a full sprint.

Fast Turnaround

Ideal for addressing immediate needs or polishing details.

Deliverables

Updated site files or assets with notes on changes applied.

$900

10-Hour Support Block

PACKAGE

02

A flexible block of support hours you can apply across design and development tasks, giving you room for iterative improvements without the pressure of a full project scope.

What's Included

Flexible Usage

Hours can be applied to design, development, or creative tasks.

Mixed Support

Covers both front-end dev adjustments and design updates.

Usable Within 30–60 Days

Hours stay valid for short-term needs or ongoing support.

Prioritized Scheduling

Tasks are queued and completed within the block timeframe.

$400/mo

Emergency Add-On

PACKAGE

03

Peace of mind for critical moments—ensures urgent issues are prioritized and resolved quickly with a dedicated response window.

What's Included

Critical Response Window

Guaranteed issue response within 24–48 hours.

Slack Communication

Direct channel for rapid coordination and updates.

Bug & Issue Resolution

Focused on urgent fixes that impact site performance or launches.

Ongoing Coverage

Monthly subscription ensures you’re always covered in case of emergencies.

$500

Launch Support (1 Month)

PACKAGE

04

Dedicated post-launch coverage to catch and resolve issues quickly, ensuring your campaign runs smoothly beyond the initial rollout.

What's Included

Post-Launch Bug Fixes

Address technical or design issues that surface after launch.

Quality Assurance (QA)

Continuous monitoring to ensure stable performance.

Campaign Coverage

Support for product pages, assets, or backend configurations tied to the launch.

Extension Option

Can be extended for an additional month after the included 2 weeks of support.

$900

Extended Launch Support (2 Months)

PACKAGE

05

Ideal for brands running larger campaigns or phased launches, this package ensures consistent support and stability well beyond the initial release window.

What's Included

Extended Coverage

Adds two additional months of post-launch support beyond the included 2 weeks.

Full Build & Feature Support

Assistance with bug fixes, QA, and feature refinements.

Ongoing Monitoring

Ensure stability and performance across platforms during extended rollout.

Flexible Scope

Covers both minor fixes and support for larger launches.

Process

/ Timeline

Discovery & Planning

Define goals, scope, and strategy before we begin.

Design & Prototyping

Visual mockups or prototypes for early feedback.

Development & Build

Custom design and dev brought to life.

Testing & QA

Bug fixes, polish, and usability checks.

Launch & Handoff

Seamless deployment with documentation.

Post-Launch Support

Ongoing fixes, refinements, and support.

* Timelines are guided by project scope and collaboration. Client involvement at key checkpoints helps us refine and launch faster.

Tech & Integrations

/ Integrations
How long does a typical project take?

Most projects take 6–8 weeks from kickoff to delivery, depending on scope and complexity. Smaller builds may be done sooner, while larger launches may extend with testing, revisions, and final polish. You’ll get a clear timeline in your proposal.

What’s included in your packages?

Each package includes a detailed “What’s Included” breakdown so you know exactly what deliverables to expect — from page builds and assets to launch support and QA.

Do I own the work once it’s finished?

Yes. Once final payment is made, you own all deliverables — whether it’s code, assets, or brand materials. We reserve the right to showcase the project in our portfolio unless it’s covered by an NDA.

Can you work with my existing website or platform?

Yes — we have experience across Shopify, WordPress, and custom builds. We adapt to your existing platform while ensuring smooth integration of new features or pages.

Do you provide ongoing support after launch?

Absolutely. We offer post-launch support packages and flexible sprint options ranging from small fixes to extended QA and enhancements. You can choose the level of support that fits your needs.

How do payments work?

For most projects, we split payments into two parts: 50% to start, 50% at delivery. Larger or phased projects may use milestone payments. Everything is outlined clearly in your proposal.

Can you help with strategy or just execution?

We do both. While our packages focus on creative and technical execution, we also advise on best practices, UX strategy, and platform fit to ensure your project succeeds long-term.

What if I need changes after the project is done?

We offer Flexible Sprint and Support Blocks so you can book time for updates, fixes, or new features without a full project scope. Many clients keep a few hours on hand for peace of mind.

What if I don’t know exactly what I need?

That’s totally fine — many clients come to us with a goal, not a blueprint. We’ll help define the scope during Discovery and shape the right package around your needs.

FAQ

We believe an informed client is a confident client. This FAQ covers the most common questions about timelines, costs, deliverables, and collaboration so you know exactly what to expect. If you don’t see your question here, we’re happy to discuss it during our kickoff call.

Ready to Get Started?

We’re here to help turn your ideas into clean, scalable builds. If you’re unsure where your project lands, reach out anyway—we’ll guide you and build a quote around your needs.

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